We take the privacy of our customers seriously and are committed to protecting your privacy. This policy explains how we collect, use and transfer your personal information and your rights to the personal information collected and stored when you use our website or otherwise engage with our services.

This policy sets out the following:

What personal information we collect about you and how;
Use of information;
Our legal basis for collecting your information;
Who we share your information with;
Where we transfer your information;
How long we will keep your information;
Your rights and choices regarding the information we hold;
How to complain about information we hold;
It explains how we use cookies on our site; and
How to contact us with questions about this notice or the personal information we hold.

Who is Turbo Surety Group

Turbo Surety provides efficient, innovative and knowledgeable contractor bonding solutions nationwide.

For European data protection laws, if you visit our website www.TurboSuretyGroup.com (“Our Site”) or otherwise engage with our services, the data controller of your information is from the European Economic Area (or “EEA”). PhotoBonds.com.

What is personal information?

In this privacy policy, references to “personal information” or “personal information” are also references to information relating to an identified or identifiable individual. Some examples of personal information are your name, address and phone number, but in some jurisdictions it may also include information such as your IP address and location.

What personal information do we collect?

TurboSuretyGroup.com may also collect the personal information you provide to us when you register for our services, such as your contact information and financial information. We may also collect commercial information based on the products or services you purchase or how you interact with our services, such as your website browsing history or mobile device information.

Below is more information about the types of personal information we collect.

Information with you

We may also ask you to provide us with your personal information to provide you with our services. In addition, it may include your name, email address, postal address, phone number, gender, date of birth, passport number, bank account information, credit history and claims history, citizenship status, and marital status depending on your service. find the personal Information you wish to provide and the reason why you are requesting it will be explained to you at the time of our request.

Some of the information you provide may also be “special category” (or “sensitive”) personal information. Sensitive personal data may include your racial or ethnic origin, political opinion, religious or philosophical beliefs or trade union membership, genetic data, biometric data for the purpose of uniquely identifying the natural person, health or sexuality of the natural person related to the information. or gender, and sometimes other, non-sensitive information you provide.

Information We Collect on Our Site

When you visit our site, we will ask for your consent to collect certain information from your device. In some countries, including EEA countries, this information may also be considered personal data under applicable data protection laws.

Specifically, the information we collect includes your IP address, device type, unique device identifier, browser type, broad geographic location (eg, country or city level) and other technical information. We may also collect information about how your device interacts with our website, including pages visited and links clicked.

Collecting this information allows our website visitors to better understand where they come from and what content on our website interests them. We use this information for internal analytical purposes and to improve the quality and relevance of our website for our visitors.

Some of this information may also be collected through cookies and similar tracking technologies, as described in the “Cookies” section below.

Information we receive from third party sources

From time to time, we may receive personal information about you from third party sources, but we can only verify that these third parties have your consent or are legally permitted to do so, or where we have requested that we disclose your personal information to us . .

For example, if you are an individual who purchases insurance from us through an insurance broker, we may receive information about you from your broker to help you prepare your quote and/or insurance policy. For information about how your broker uses and shares your personal information, please see the broker’s personal privacy statement.

If legally permitted, we may collect personal information from the following sources to provide you with our services:

credit reference agencies;
Anti-fraud and other databases;
State institutions;
Election list;
Court decision;
List of sanctions;
Family members; and
In the event of an insurance claim: other parties to the claim, witnesses, experts, loss adjusters, lawyers and claim handlers.

How is personal information used?

We may use your personal information to perform the following activities:

To register you as a new customer (including the “know your customer” check);
Provide you with insurance quotes;
Provide you with our products and services;
Answer your questions;
Receive payment from you;
Communicate with you about your policy;
Update your policy;
Get reinsurance for your policy;
Processing insurance and reinsurance claims;
For general insurance administration purposes;
To comply with our legal and regulatory obligations;
Our risk modeling;
Defend or prosecute legal claims;
Investigate or prosecute fraud;
Answer your questions;
When you open an account online
Edit the Site and fix errors to protect our network and Site;
We may carry out research relating to you;
This is done to improve our products and services and develop new products and services; and
To send you notices and information about our products or services, including informing you about promotions or special offers where we are legally permitted.

The legal basis for collecting your information

Our legal basis for collecting and using your personal information depends on the personal information and the specific content we collect.

We will generally collect personal data where we need the information to provide our services/contract with you, where the processing is related to our legitimate interests and is not limited by data protection interests or fundamental rights and freedoms or your consent. .

In some cases, we may use your personal information for legal obligations. to complete ‘know your customer’ and anti-money laundering checks before accepting you as a new customer.

If we ask you to provide personal information to comply with legal requirements or enter into a contract with you, we will explain this in time and advise whether the provision of your personal information is necessary or not. consequences if you do not provide personal information). You do not have to provide us with personal information. However, if you choose to withhold the requested information, we may not be able to provide you with certain services.

Likewise, if we collect and use your personal information based on our legitimate interests (or the interests of any third party), we will disclose to you in a timely manner what those legitimate interests are.

If you are a UK resident, we may collect and use your personal data, including sensitive personal data, in breach of the UK Data Protection Act 2018.